Attendant Console Firmkeys

Description

Attendant Console Firmkeys are programmable keys on your console that provide access to system services and console features.

You can program one or more of the firmkeys on your console as one of the following feature keys:

Bulletin Board
Call Park Retrieve
Emergency Call Log
Guest Service (Hotel/Motel)
Help
Macros
Message Waiting
Operator Mode

Pager
Phonebook
Scratch Pad
Third Party App
Tones
Trunk Group Status
Voice Mail
blank (no application)

Conditions and Feature Interactions

When the SC1000 Attendant Basic Function Key is enabled in the Class of Service Options form, the Function Key is replaced by a toggle operator present/absent feature key. This key cannot be moved to another button position on the console.
MiVoice Business Console supports customizable keyboard keys. For details, see the MiVoice Business Console Operator Help.

Programming

None

Device Support

5540 IP Console

Operation

5540 IP Console

To Program a firmkey:

Press Function.
Press Att Function.
Press Firmkeys.
Press a firmkey until the desired function appears.
Press Save.
Press Exit.

To use the Select Options key (when one or more firmkeys are required):

Press Select Options.
Press the desired softkey.